Inside Sales Representative
Race Telecommunications LLC Race Telecommunications LLC Farmersville, CA Farmersville, CA Full-time Full-time $18.
00 - $21.
50 an hour $18.
00 - $21.
50 an hour 4 hours ago 4 hours ago 4 hours ago Job Title:
Inside Sales Representative Classification:
Full-Time, Non-Exempt, At-Will Reports to:
Inside Sales Lead Department:
Sales & Marketing Location:
Farmersville, CA with the ability to travel up to 5%.
(Work is primarily performed onsite with occasional travel requirements to attend meetings and events.
) About Us:
Race Communications is one of California's leading telecommunications and fiber technology companies, offering a full range of communications services and competing in over 25 markets with investments totaling $150M in recent years.
Working in partnership with several public and private entities, Race focuses its efforts on building top-tier networks that service small businesses and Fortune 500 companies alike.
Our comprehensive network has brought significant improvements to local entities, education, community services, and public safety across the state.
In today's connected world, reliable, high-speed internet is an absolute necessity, and it is our company's mission to provide advanced communications at an affordable price.
Race focuses its efforts on building world-class fiber networks and offering gigabit internet service to communities throughout California.
Summary:
The Inside Sales Representative is responsible for increasing the interactions with potential customers via phone, web, email, LinkedIn, and other social selling tools.
Must possess excellent communication customer services skills and have sales acumen to explain the products and services, address questions and complaints, and provide solutions.
Supports Race Communications teams in the mission to bridge the digital divide between rural and urban areas, by providing reliable high-quality internet services.
Qualifications and
Experience:
Eligibility for US Employment without sponsorship Minimum of 18 years of age High School Graduate, GED, or equivalent is preferred Associate degree (A.
A.
) or equivalent from two-year college or technical school; or six months to one year of related experience and/or training; or equivalent combination of education and experience is preferred One or more years of experience as an Inside Sales Representative or equivalent work experience is required Working knowledge of CRM systems and practices is preferred Proven track record of successfully managing customer relationships Ability to periodically travel moderate distances to attend sales events Valid CA Basic Class C driver's license is preferred Proficient use of MS Office (including Word, Excel, PowerPoint, and Teams) and phone system applications is required Spanish bilingual skills are preferred Skills:
Excellent written and oral communication skills; excellent presentation skills Excellent interpersonal skills Strong negotiation skills with the ability to establish mutually beneficial commitments and expectations with customers Proven organizational skills with the ability to multi-task, manage priorities, workflow, and time effectively in order to meet expectations and deadlines Strong phone contact handling and active listening skills Strong problem-solving skills with the ability to communicate technical concepts clearly Good judgement and ability to make timely and sound decisions Ability to work under pressure Acute attention to detail Ability to work independently as well as member of a team, and commitment to achieve goals Versatility, flexibility, and a willingness to work within constantly changing priorities with sense of urgency, and enthusiasm Must be able to speak, read, write, and understand English as the primary language used in the workplace Essential Duties and
Responsibilities:
Sources new sales opportunities through inbound leads, follow up, outbound call campaigns, emails, messaging applications, and in-person events Meet or exceeds monthly sales goals Identifies, assesses, and understands customer needs and requirements to achieve customer satisfaction Researches accounts, identifies potential sales opportunities, and generates interest Manages creation and presentation of quotations for opportunities as they are identified.
Generates new business and promotes growth of existing accounts Gains and retains extensive product knowledge as well as detailed comprehension of customer's requirements Builds sustainable relationships and trust with customer accounts through open and interactive communication Provides accurate, valid, and complete information when using our CRM and other software as provided Handles inbound calls and provides callers with product and service information Handles customer complaints, provide appropriate solutions and alternatives within the time limits; coordinate communication and action with appropriate departments and team members; follow up with customer to ensure resolution Keeps detailed records of customer interactions, process customer accounts, and file documents Follows sales team procedures and guidelines, along with policies outlined in the Race Communications Employee Handbook Participates in outbound call campaigns and attend outside sales events (travel required) Other duties as necessary may include but are not limited to:
Successfully complete assigned training and examinations, as well as participate in ongoing performance and development reviews, and goal setting Be available to participate in internal or external meetings and professional development opportunities Cross-train and share knowledge with other team members Support routine tasks Perform other related duties as assigned by management As part of our team, you'll enjoy:
Working to bridge the digital divide between rural and urban areas, providing much-needed services to those who don't have access to reliable internet Working for a company that appreciates its employees; every member of the Race team is a part of a collaborative family Full benefits package that includes medical, dental, vision life, and 401 (k) Employer-matched 401k plan Race Communications is an equal opportunity employer! Updated 3/2023 PI219800735.
Estimated Salary: $20 to $28 per hour based on qualifications.
00 - $21.
50 an hour $18.
00 - $21.
50 an hour 4 hours ago 4 hours ago 4 hours ago Job Title:
Inside Sales Representative Classification:
Full-Time, Non-Exempt, At-Will Reports to:
Inside Sales Lead Department:
Sales & Marketing Location:
Farmersville, CA with the ability to travel up to 5%.
(Work is primarily performed onsite with occasional travel requirements to attend meetings and events.
) About Us:
Race Communications is one of California's leading telecommunications and fiber technology companies, offering a full range of communications services and competing in over 25 markets with investments totaling $150M in recent years.
Working in partnership with several public and private entities, Race focuses its efforts on building top-tier networks that service small businesses and Fortune 500 companies alike.
Our comprehensive network has brought significant improvements to local entities, education, community services, and public safety across the state.
In today's connected world, reliable, high-speed internet is an absolute necessity, and it is our company's mission to provide advanced communications at an affordable price.
Race focuses its efforts on building world-class fiber networks and offering gigabit internet service to communities throughout California.
Summary:
The Inside Sales Representative is responsible for increasing the interactions with potential customers via phone, web, email, LinkedIn, and other social selling tools.
Must possess excellent communication customer services skills and have sales acumen to explain the products and services, address questions and complaints, and provide solutions.
Supports Race Communications teams in the mission to bridge the digital divide between rural and urban areas, by providing reliable high-quality internet services.
Qualifications and
Experience:
Eligibility for US Employment without sponsorship Minimum of 18 years of age High School Graduate, GED, or equivalent is preferred Associate degree (A.
A.
) or equivalent from two-year college or technical school; or six months to one year of related experience and/or training; or equivalent combination of education and experience is preferred One or more years of experience as an Inside Sales Representative or equivalent work experience is required Working knowledge of CRM systems and practices is preferred Proven track record of successfully managing customer relationships Ability to periodically travel moderate distances to attend sales events Valid CA Basic Class C driver's license is preferred Proficient use of MS Office (including Word, Excel, PowerPoint, and Teams) and phone system applications is required Spanish bilingual skills are preferred Skills:
Excellent written and oral communication skills; excellent presentation skills Excellent interpersonal skills Strong negotiation skills with the ability to establish mutually beneficial commitments and expectations with customers Proven organizational skills with the ability to multi-task, manage priorities, workflow, and time effectively in order to meet expectations and deadlines Strong phone contact handling and active listening skills Strong problem-solving skills with the ability to communicate technical concepts clearly Good judgement and ability to make timely and sound decisions Ability to work under pressure Acute attention to detail Ability to work independently as well as member of a team, and commitment to achieve goals Versatility, flexibility, and a willingness to work within constantly changing priorities with sense of urgency, and enthusiasm Must be able to speak, read, write, and understand English as the primary language used in the workplace Essential Duties and
Responsibilities:
Sources new sales opportunities through inbound leads, follow up, outbound call campaigns, emails, messaging applications, and in-person events Meet or exceeds monthly sales goals Identifies, assesses, and understands customer needs and requirements to achieve customer satisfaction Researches accounts, identifies potential sales opportunities, and generates interest Manages creation and presentation of quotations for opportunities as they are identified.
Generates new business and promotes growth of existing accounts Gains and retains extensive product knowledge as well as detailed comprehension of customer's requirements Builds sustainable relationships and trust with customer accounts through open and interactive communication Provides accurate, valid, and complete information when using our CRM and other software as provided Handles inbound calls and provides callers with product and service information Handles customer complaints, provide appropriate solutions and alternatives within the time limits; coordinate communication and action with appropriate departments and team members; follow up with customer to ensure resolution Keeps detailed records of customer interactions, process customer accounts, and file documents Follows sales team procedures and guidelines, along with policies outlined in the Race Communications Employee Handbook Participates in outbound call campaigns and attend outside sales events (travel required) Other duties as necessary may include but are not limited to:
Successfully complete assigned training and examinations, as well as participate in ongoing performance and development reviews, and goal setting Be available to participate in internal or external meetings and professional development opportunities Cross-train and share knowledge with other team members Support routine tasks Perform other related duties as assigned by management As part of our team, you'll enjoy:
Working to bridge the digital divide between rural and urban areas, providing much-needed services to those who don't have access to reliable internet Working for a company that appreciates its employees; every member of the Race team is a part of a collaborative family Full benefits package that includes medical, dental, vision life, and 401 (k) Employer-matched 401k plan Race Communications is an equal opportunity employer! Updated 3/2023 PI219800735.
Estimated Salary: $20 to $28 per hour based on qualifications.
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